SATISFACTION

We want your complete satisfaction. We want your business again and that of your friends. If you are unsatisfied with your purchase, you may return it within 14 days of the purchase. Unfortunately, we cannot accept partially built kits or items that have been altered or damaged after receipt. We will credit your account with the full purchase price, excluding shipping charges. We only ask that you return the item in new condition and in its original packaging.

If you have any questions, please call our store toll free at (866) 274-5258, or send us an E-MAIL at support@modeltrainstorelv.com.

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